in conformity with the latest regulations. We may email periodic reminders of our notices and terms of business unless you have instructed
all information that we have about you and your account including sensitive personal information and data. Your visit to the Website and
our Policy may include sensitive personal data or information as identified under the prevailing applicable laws and shall include the following:-
(ii) addresses, Phone numbers, and emails;
(iii) any detail relating to the above clauses as provided to us for providing service;
(iv) any of the information received under the above clauses by us for processing, stored, or processed by us; and
(v) any such additional information that you may voluntarily disclose to us for the purposes of improving, enhancing
and customize your shopping experience.
Please remember we do not store any payment information on our servers. All the payments are processed using Razorpay.
CONTROLLERS OF PERSONAL INFORMATION
WHAT PERSONAL INFORMATION ABOUT THE CUSTOMER DOES GATHER AND FOR WHAT PURPOSE?
(i)to administer and provide products and services you purchase, request or have expressed an interest in;
(ii)processing of payments when you place an order on our Website;
(iii)to enable us to administer any competitions or other offers/promotions which you enter into;
(iv)for fraud screening and prevention purposes;
(v)for crime prevention and detection purposes;
(vi)for marketing purposes of our products;
(vii)for record-keeping purposes;
(viii)to carry out market research so that we can improve the products and services we offer;
(ix)to create an individual profile for you so that we can understand and respect your preferences and offer products of your interest;
(x)Feedback provided by you as part of customer survey either in writing or on call including voice recordings for quality and training purposes;
(xi)for data anonymization
When we provide you with products or services, we may collect and store any personal information that you provide to us. We may, for example, keep a secure record of your name, address, date of birth (if necessary), delivery address, email address, telephone number and such other personal information including sensitive personal data that you provide.
CONSENT TO CONTACT OVER SMS/CALL:-
If you have provided roadtoace with your phone number, you acknowledge and accept that Roadtoace may call you and/or send SMS to inform you about your order and/or any offers. BY providing the contact number, you expressly consent to Roadtoace contacting you for the said purposes even if your number is registered with the National Do Not Call Registry / registered for DND..
INFORMATION THAT IS COLLECTED
Here are the types of information Roadtoace gathers:
Information You Give Us: The Website receives and stores any information you enter on our Website or give us in any other way including personal information. You can choose not to provide certain information but then you might not be able to take advantage of many of our features and the shopping experience may not be optimized for you. Roadtoace uses the information that you provide for purposes such as responding to your requests, customizing future shopping for you, improving our platform, and communicating with you.
Automatic Information: Roadtoace receives and stores certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other Web sites. Roadtoace may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
Email Communications: To help Roadtoace make emails more useful and interesting, we often receive a confirmation when you open email from Roadtoce if your computer supports such capabilities. In case you do not want to receive the emails, you may unsubscribe from the mailing list anytime.
We may be required to share the aforesaid information with government authorities and agencies to verify identity or for prevention, detection, or investigation, including cyber incidents, prosecution, and punishment of offences. You agree and consent for the Website to disclose your information, if so required, under applicable laws.
Additionally, Roadtoace Clothing collects personal customer information which is shared with Facebook in an effort to serve more relevant ads and improve our customer experience.
(i)Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems
to recognize your browser and provide features such as Recommended for You, Personalised Advertisements, etc. on other websites
and storage of items in your Shopping Cart between visits.
(iii)The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to
have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or
delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting its manufacturer’s
leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart,
(iv)If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
HOW DOES Roadtoace CLOTHING USE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS?
Roadtoace uses information about our customers for the specific purpose for which it was collected. For example, we may use information:
(i)To create and manage your online account.
(ii)To facilitate your purchase, return or exchange either online or at one of our retail stores.
(iii)To facilitate your participation in contests or promotions.
(iv)To provide you with information about products or services that you request from us or which we feel may be of interest to you,
by email, text message, or postal mail.
(v)To operate, evaluate and improve our business (including developing new products and services; analysing and
enhancing our products, services, and Site).
(vi)To understand our customers and to perform data analyses and other processing (including market and
consumer research, trend analysis, and anonymization).
(vii)To respond to your comments or questions.
(viii)As otherwise required or permitted by law.
HOW DOES Roadtoace CLOTHING DISCLOSE THE PERSONAL INFORMATION IT COLLECTS ABOUT CUSTOMERS?
(ii)We share information on a limited basis with our parent company and affiliates who provide services on our behalf. We also share it on a limited basis with service providers we use from time to time to provide services on our behalf, such as sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, and providing customer service.
(iii)Your information may be maintained and processed by our parent company or other jurisdictions. While in these jurisdictions, your information may be accessed by the courts, law enforcement and national security authorities in accordance with applicable laws.
(v)In case Roadtoace , or substantially all of its assets are acquired or proposed to be acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer information may be disclosed in connection therewith.
HOW SECURE IS THE INFORMATION ABOUT YOU?
(i)We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts
information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on
“Information Technology Security Techniques Information Security Management System-Requirements”.
(ii)We maintain physical, electronic and procedural safeguards connected with collection, storage and disclosure of personal information(including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we
disclose personal information to you.
(iii))It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, or services under the supervision of your parent, legal guardian, or any responsible adult.
LINKS TO THIRD-PARTY WEBSITES
Certain activities through the Website, such as special promotions, may be linked with those from other unrelated third-party companies that offer you the option to share your personal information with a third party. We will not share your personal information with those third-party companies; only you can if you make that choice.
We also may use the information in other ways for which we provide specific notice at the time of collection.
NOTICES OF REVISION
RIGHT TO BE FORGOTTEN
Roadtoace clothing has the utmost regard for your privacy and in case you want to exercise ‘right to be forgotten’, please contact us at [email protected]